Legal Information

Last Updated: January 1, 2026

1. Data Controller

BrandSignalPoint, located at Grossbottwarer Strasse 13, 71720 Oberstenfeld, Germany, is the data controller responsible for your personal data collected through this website.

2. Information We Collect

We collect information you provide directly: name, email address, phone number, company details, and project requirements submitted through our contact forms. We also collect automatic data including IP addresses, browser type, and usage patterns through essential cookies.

3. How We Use Your Data

Your data is used exclusively to: respond to inquiries, deliver requested services, send project-related communications, comply with legal obligations, and improve our website functionality. We do not sell, rent, or share personal data with third parties for marketing purposes.

4. Data Retention

Personal data is retained only as long as necessary for the purposes described. Contact form submissions are retained for 24 months. Service-related data is retained for the duration of the engagement plus 12 months as required by German tax law.

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, and object to processing. To exercise these rights, contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures including SSL encryption, secure server infrastructure, and access controls to protect your personal data against unauthorized access, alteration, or destruction.

7. International Transfers

Data is processed within the European Economic Area. Any transfer outside the EEA is protected by Standard Contractual Clauses approved by the European Commission.

Last Updated: January 1, 2026

1. Acceptance of Terms

By accessing or using services provided by BrandSignalPoint, Grossbottwarer Strasse 13, 71720 Oberstenfeld, Germany, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Service Scope

BrandSignalPoint provides brand strategy consulting, media relations campaigns, press outreach, and executive thought leadership services. Service details, deliverables, and timelines are specified in individual project agreements or statements of work.

3. Payment Terms

All invoices are due within 14 days of issuance unless otherwise specified. Late payments incur a 1.5% monthly interest charge. Service commencement may require upfront payment as specified in the project agreement.

4. Intellectual Property

Upon full payment, all deliverables created specifically for the client become the client's property. BrandSignalPoint retains rights to general methodologies, frameworks, and tools developed independently. Case studies and portfolio usage require client approval.

5. Confidentiality

Both parties agree to maintain strict confidentiality of proprietary information shared during the engagement. This obligation survives termination for a period of 24 months.

6. Limitation of Liability

BrandSignalPoint's total liability shall not exceed the fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or punitive damages. Media outcomes are subject to third-party editorial discretion.

7. Termination

Either party may terminate with 14 days written notice. Fees for work completed up to termination remain due. Early termination of ongoing campaigns does not entitle refunds for work already executed.

Last Updated: January 1, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide essential functionality and improve your browsing experience.

2. Essential Cookies

BrandSignalPoint uses strictly necessary cookies that enable core website functionality. These cannot be disabled as they are essential for the site to operate. They include session management, security tokens, and preference storage.

3. Functional Cookies

We may use cookies to remember your preferences, language settings, and form data to enhance your experience. These cookies do not track your activity across other websites.

4. Analytics Cookies

We use privacy-focused analytics that collect anonymous usage data including page views, navigation patterns, and technical performance metrics. No personally identifiable information is collected through analytics cookies.

5. Managing Cookies

You can control cookie settings through your browser preferences. Disabling essential cookies may impair website functionality. You may opt-out of non-essential cookies at any time through our cookie consent mechanism.

6. Third-Party Cookies

We do not use third-party advertising cookies or tracking pixels. External services embedded in our site (such as maps) may set their own cookies according to their respective privacy policies.

7. Updates

This Cookie Policy is reviewed quarterly and updated as necessary. Significant changes will be communicated through our cookie consent banner.

Last Updated: January 1, 2026

1. Service Commencement

BrandStrategyPoint, located at Grossbottwarer Strasse 13, 71720 Oberstenfeld, Germany, operates on a milestone-based payment structure. Work commences upon payment confirmation for the applicable service phase.

2. Cancellation Before Work Begins

If you cancel a service before any work has commenced, you are entitled to a full refund minus any applicable processing fees. Cancellation must be submitted in writing to [email protected] within 48 hours of payment.

3. Cancellation During Active Project

For projects in progress, refunds are calculated based on work completed versus total project scope. Completed milestones are non-refundable. Work-in-progress is billed proportionally based on completion percentage.

4. Deliverable Disputes

If deliverables materially differ from the agreed specifications, you may request revisions at no additional cost. If revisions cannot resolve the discrepancy, a partial refund may be negotiated based on the extent of non-conformance.

5. Media Outcome Disclaimer

BrandSignalPoint guarantees professional execution of media relations activities but cannot guarantee specific media outcomes as editorial decisions rest with third-party publications. Services are not refundable based on media placement results.

6. Refund Processing

Approved refunds are processed within 14 business days to the original payment method. You will receive email confirmation when the refund has been initiated.

7. Dispute Resolution

Any disputes regarding refunds shall first be addressed through direct communication. Unresolved disputes are subject to the jurisdiction of the competent court in Stuttgart, Germany.